Tech Help
Tech Help
for Seniors
for Seniors
Embedded Files
Are you tired of being treated like an old fool when you want help with your computer, phone or tablet?
Are you tired of being treated like an old fool when you want help with your computer, phone or tablet?
I've loved playing with, and learning about, computers and electronic gadgets since I first started working on IBM PCs in the 1980s. What I love more is helping people.
You deserve to be treated with respect, patience, and a sense of humour.
Your privacy and security are my priorities.
I want to help you learn how to use your gadgets, and solve those little problems that can frustrate us all.
So how does this work?
Send me an email at peter@peterwalters.ca, or text or call me at 250-886-6203.
We'll set up a time for me to phone you, and we can talk.
I won't charge you for that first conversation.
If I don't think I can help you, I'll be clear about that, and suggest what you might do instead.
If I think I can help you, we'll figure out the best way. I can come to your home if you're in the Greater Victoria area, but only if you're comfortable with that.
I charge $40 for the first hour, and $20 per hour after that. (That includes GST.)
If I can't fix your problem, I won't bill you.
What kind of gadgets do you work with?
I usually work with Apple products, like their desktop computers, laptops, iPads, and iPhones. But I'm also familiar with Windows PCs and laptops, and Android phones and tablets.
If you're not sure what you've got, that's not a problem. We can figure it out.
What can you do for me?
Walk You Through the Basics
Maybe your family has given you a new gadget, or you've bought one for yourself. I'll walk you through the basics of using it, at your pace, focusing on what's important to you.
And scams. We should definitely talk about scams.
General Problem Solving
Tech usually doesn't work the way we expect it to, and sometimes doesn't work at all.
Problem solving is my favourite thing.
Set You Up For Video Conferencing
Have you wanted to Zoom or FaceTime with friends and family? I can help you set that up and show you the basics.
Have you wanted to Zoom or FaceTime with friends and family? I can help you set that up and show you the basics.
If you're already video conferencing, I can show you ways to look and sound better.
Show You How to "Back Up" So You Don't Lose Photos and Documents
We can talk about your back-up options, the pros and cons of storing your photos and documents "in the cloud", and what you'll need to do that.
Help with Navigating Government and Medical Websites
These days, it's essential to be online to get your medical information and deal with health care providers. I can help you set up the BC Services Card app.
These days, it's essential to be online to get your medical information and deal with health care providers. I can help you set up the BC Services Card app.
Help Make a Simple Website
Google Sites is a quick (and mostly free) way to set up a website. This site is very simple; my other personal website is a bit more complex; click here to see it.
Google Sites is a quick (and mostly free) way to set up a website. This site is very simple; my other personal website is a bit more complex; click here to see it.
Turn Your Old Windows Computer Into a "Chromebook"
If your old laptop (or desktop) is running an outdated version of Windows, I might be able to turn it into the equivalent of a Chromebook using a free, much easier-to-use program called Chrome OS Flex. We can talk about what a Chromebook is, and why you might want to do that. And why not.
If your old laptop (or desktop) is running an outdated version of Windows, I might be able to turn it into the equivalent of a Chromebook using a free, much easier-to-use program called Chrome OS Flex. We can talk about what a Chromebook is, and why you might want to do that. And why not.
What don't you do?
I don't take apart your computer or gadget. I'll do that with my own toys, but I'd rather you trust that kind of work to a computer shop with the proper equipment.
I don't want to know your passwords. I do want to help you protect them.
I don't try to sell you stuff.
What are your hours?
I mostly work weekdays, but I'm pretty flexible. I appreciate that sometimes, tech problems are an emergency.
How do I pay you?
I'll happily take cash, cheques and e-transfers. If you hire me through BCAA Task Marketplace (click here), you can pay by credit card (but that will cost you more, because of Marketplace fees and taxes). My strata doesn't allow chickens, so I have to rule those out.
For my provincial government structure and Indigenous relations training material:
For my provincial government structure and Indigenous relations training material:
Google Sites
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